Terms and Conditions

• Concierge Services are non-transferable and payable in advance. We accept cash, checks, and money orders. Credit cards to be accepted in the near future.
• There is a $35 fee on all returned checks. Any payment to make good on a returned check must be made in cash.
• Rates reflect charges for services rendered by Beck n’ Call Concierge Services and do not include charges for outside vendor services or merchandise purchased to complete the service requested.
• Clients are billed from the time we start an errand or task until the time it is completed.
• Cancellations for any services require a 24-hour notice. Additional time may be required if there is a vendor service request. Cancellations with less than 24-hours notice will be assessed a $25 fee.
• Clients have up to one year from the date of purchase to use the hours of service. We do not give refunds for expired packages.
• If the service requested incurs any other travel expense (such as taxi, airfare, tolls, parking, etc.) we require reimbursement of actual fees charged.
• Beck n’ Call Concierge Services has the right to deny any requests that are questionable or illegal.
• Services required outside of regular business hours are subject to additional fees.
• Confidentiality is a high priority for Beck ‘n Call Concierge Services and your details will not be forwarded to any third party without your prior written consent.